FAQ: CD/Hoarding
CD/Hoarding Services FAQ
General Information
Q: What hoarding services do you provide?
A: We offer comprehensive hoarding cleanup services including:
A: We offer comprehensive hoarding cleanup services including:
- Complete property cleanouts (residential and commercial)
- Sorting and organizing belongings
- Safe removal of hazardous materials
- Donation coordination for salvageable items
- Structural damage assessment coordination
- Ongoing Maintenance Support
- Training in DIY cleanup methods to reduce costs
- Referrals to support networks and resources
Q: Do you serve the Interlake region and Winnipeg area?
A: Yes, we provide hoarding cleanup services throughout the Interlake region, Winnipeg, and surrounding rural Manitoba communities including Teulon, Gimli, Stonewall, Clandeboye, Fraserwood, Gunton, and Winnipeg Beach.
A: Yes, we provide hoarding cleanup services throughout the Interlake region, Winnipeg, and surrounding rural Manitoba communities including Teulon, Gimli, Stonewall, Clandeboye, Fraserwood, Gunton, and Winnipeg Beach.
Q: Are your services confidential and discreet?
A: Absolutely. We understand the sensitive nature of hoarding situations and maintain complete confidentiality. Our team works discreetly and with compassion, respecting your privacy throughout the entire process.
A: Absolutely. We understand the sensitive nature of hoarding situations and maintain complete confidentiality. Our team works discreetly and with compassion, respecting your privacy throughout the entire process.
Pricing and Estimates
Q: How do you price hoarding cleanouts?
A: Hoarding cleanouts are typically priced at $0.75-$4.44 per square foot, depending on:
A: Hoarding cleanouts are typically priced at $0.75-$4.44 per square foot, depending on:
- Severity of the hoarding situation
- Amount of debris and belongings
- Accessibility of the property
- Special handling requirements (hazardous materials, biohazards)
- Time required for sorting and organizing
Q: Do you provide free estimates?
A: Yes, we provide free, no-obligation estimates for all hoarding cleanup projects. We'll assess the situation in person and provide a detailed quote.
A: Yes, we provide free, no-obligation estimates for all hoarding cleanup projects. We'll assess the situation in person and provide a detailed quote.
Process and Timeline
Q: How long does a hoarding cleanup take?
A: Timeline varies based on:
A: Timeline varies based on:
- Size of the property
- Severity of hoarding (Level 1-5)
- Amount of sorting required
- Client decision-making pace
- Access limitations
Typical timeframes:
- Small rooms: 1-2 days
- Full apartments: 3-7 days
- Large homes: 1-3 weeks
- Commercial properties: 2-4 weeks
Q: Can I be present during the cleanup?
A: Yes, we encourage client involvement when possible. You can:
A: Yes, we encourage client involvement when possible. You can:
- Be present for sorting decisions
- Identify items to keep, donate, or discard
- Take breaks as needed
- Work at your own pace
Q: Do you sort through everything?
A: Yes, our team carefully sorts through all items to:
A: Yes, our team carefully sorts through all items to:
- Identify valuables and important documents
- Separate donations from trash
- Locate personal items and memorabilia
- Ensure nothing important is accidentally discarded
Safety and Health
Q: Do you handle biohazards and dangerous materials?
A: Yes, our team is trained to safely handle:
A: Yes, our team is trained to safely handle:
- Biohazardous materials
- Mold and mildew
- Animal waste and infestations
- Sharp objects and broken glass
- Chemical spills and contamination
We follow strict PPE protocols and proper disposal procedures for all hazardous materials.
Q: Is your team insured?
A: Yes, we carry comprehensive insurance including:
A: Yes, we carry comprehensive insurance including:
- Worker Compensation coverage
- Business liability insurance
- Vehicle and equipment insurance
Environmental Responsibility
Q: What happens to the items you remove?
A: We prioritize responsible disposal:
A: We prioritize responsible disposal:
- Donations: Usable items go to local charities (Centre Flavie, Restore, Goodwill, etc.)
- Recycling: Metal, electronics, and recyclables are properly processed
- Landfill diversion: We aim for 30-40% diversion on hoarding cleanouts
- Proper disposal: Hazardous materials are disposed of according to regulations
Special Situations
Q: Can you work with mental health professionals?
A: Absolutely. We often collaborate with:
A: Absolutely. We often collaborate with:
- Therapists and counselors
- Social workers
- Case managers
- Family members and support systems
- Healthcare providers
Q: Do you handle estate cleanouts for hoarding situations?
A: Yes, we specialize in estate cleanouts involving hoarding situations, working sensitively with families during difficult times.
A: Yes, we specialize in estate cleanouts involving hoarding situations, working sensitively with families during difficult times.
Q: Can you help with ongoing maintenance after the initial cleanup?
A: Yes, we offer:
A: Yes, we offer:
- Regular maintenance visits
- Organizational support
- Preventive cleanouts
- Long-term support plans
Q: Do you offer training or DIY support?
A: Yes, we provide training in DIY cleanup methods to help reduce costs and offer referrals to other support networks and resources that can assist with your situation.
A: Yes, we provide training in DIY cleanup methods to help reduce costs and offer referrals to other support networks and resources that can assist with your situation.
Booking and Scheduling
Q: How do I schedule a hoarding cleanup?
A: Contact us through:
A: Contact us through:
- Phone/Text: (204) 298-8782
- Text messaging
- Facebook: @hymieshauling
- Website: www.hymieshauling.com
- Email: info@hymieshauling.com
Q: Do you offer emergency or same-day services?
A: We handle emergency situations on a best-effort basis. Contact us immediately for urgent hoarding cleanup needs.
A: We handle emergency situations on a best-effort basis. Contact us immediately for urgent hoarding cleanup needs.
Q: What should I expect during the initial consultation?
A: During our consultation, we will:
A: During our consultation, we will:
- Assess the scope of work needed
- Discuss your goals and timeline
- Explain our process and approach
- Provide a detailed written estimate
- Answer all your questions
- Schedule the work at your convenience
Payment and Logistics
Q: What payment methods do you accept?
A: We accept:
A: We accept:
- Cash
- Check
- E-transfer
- Credit/debit cards
- PayPal
Q: Do you require payment upfront?
A: We typically require a deposit for large projects, with the balance due upon completion. Payment terms are discussed during the estimate process.
A: We typically require a deposit for large projects, with the balance due upon completion. Payment terms are discussed during the estimate process.
Q: What should I do to prepare for the cleanup?
A: Preparation steps:
A: Preparation steps:
- Secure or identify items you definitely want to keep (don't worry, we will assist with that)
- Arrange for pets to be elsewhere during work
- Ensure clear access to the property
- Notify neighbors if appropriate
- Have important documents readily available
Our Commitment
Q: What makes Hymie's Hauling different for hoarding cleanups?
A: Our approach emphasizes:
A: Our approach emphasizes:
- Compassion: We understand hoarding is a complex issue, not a choice
- Respect: We treat you and your belongings with dignity
- Patience: We work at your pace without judgment
- Thoroughness: We ensure nothing important is overlooked
- Environmental responsibility: We maximize donations and recycling
- Local expertise: We know the Interlake and Winnipeg communities
Q: Do you guarantee your work?
A: Yes, we stand behind our work and will address any concerns promptly. Our goal is complete customer satisfaction while treating every situation with care and professionalism.
A: Yes, we stand behind our work and will address any concerns promptly. Our goal is complete customer satisfaction while treating every situation with care and professionalism.
For more information or to schedule your free estimate, contact Hymie's Hauling today. We're here to help you reclaim your space with compassion, care, and professionalism.